Refund Policy
Refund Policy for CNC Model 3D Files
At cnc-model.com, we take great pride in our digital products and want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase of a virtual CNC model 3D file, we offer a refund policy that allows you to return the product within 7 days of the purchase date for a full refund.
Please note that refunds will only be issued for the following reasons:
- The product was not as described on our website
- The product was defective or corrupted and could not be used
- The customer experienced technical difficulties in downloading or using the product
To request a refund, please contact our customer support team at cncmodelinfo@gmail.com with the following information:
- Your name and email address associated with the purchase
- The order number
- The reason for the refund request
- Upon receipt of the refund request, we will verify the information provided and process the refund within 3 business days. Refunds will be issued to the original payment method used for the purchase.
Please note that we do not offer refunds for any product that has been modified or altered in any way. Additionally, we reserve the right to refuse a refund if we suspect fraudulent activity or abuse of our refund policy.
Thank you for choosing cnc-model.com for your CNC model 3D file needs. We strive to provide the highest quality products and customer service, and we are confident that you will be satisfied with your purchase.